Our Commitment
We are dedicated to providing a smooth and reliable shopping experience, ensuring your order reaches you safely and on time, no matter where you are in the world.
Shipping Coverage
We proudly offer free worldwide shipping on all orders. No hidden fees — just your The Movie Attire order delivered straight to your door.
Order Processing
- Processing Time: 1 to 3 business days
- Transit Time: 7 to 10 business days
- Total Delivery Time: 8 to 13 business days
- Currency: All prices are listed in USD
- Cut-off Time: 14:00 (GMT+02:00) (EEST) Monday to Friday
- Courier Services: DHL, Skynet, and FedEx
Shipment Confirmation
Once your order is processed and dispatched, you’ll receive a confirmation email with your tracking details.
Tracking Activation
Please allow up to 24 hours for tracking information to become active after shipment confirmation.
Order Modifications and Cancellations
You may modify or cancel your order within 24 hours of purchase. After this period, all orders are considered final.
If an order cannot be cancelled, you may still request a return or exchange in accordance with our Refund and Returns Policy.
Delivery Exceptions and Missed Deliveries
If you are unavailable at the time of delivery, the courier may:
- Attempt redelivery, or
- Leave your parcel at a local pickup point.
You will receive instructions on how to collect your order.
If delivery is refused, any return shipping costs or additional fees may be deducted from your refund.
Customs Duties and Taxes
All international orders are shipped under DDU (Delivery Duty Unpaid) terms.
This means that any import duties, customs fees, or local taxes (if applicable) are the responsibility of the customer and may need to be settled upon arrival in the destination country. We recommend checking your country’s import and customs regulations before placing your order. If you need help understanding these charges, our Customer Service Team is happy to assist.
Damaged or Lost Shipments
All shipments from The Movie Attire are fully insured.
If your order arrives damaged or is lost in transit, please contact us immediately at info@themovieattire.com.
We will coordinate with our courier partners to resolve the issue promptly. Depending on the situation, we will either send a replacement shipment or issue a full refund.
Address Changes
If you need to update your shipping address, please contact us at info@themovieattire.com within 24 hours of placing your order (or before it’s processed).
We will do our best to update your address before dispatch.
Company Information
Website Name: The Movie Attire
Owner Name: Muhammad Hassan Ammar
Phone: +358417263131
Email: info@themovieattire.com
Address: Nekalankulma 5 E 174, 33800 Tampere, Finland
Contact Form: Here
Business Hours: Monday – Sunday: 8am – 8pm (EEST) Our customer service team will respond within 24 hours if you have reached us outside of business hours.